Zions Bancorporation

How to create and configure an authorized user in Business Digital Banking.

Overview

Zions Bancorporation allows you to grant access to your accounts by creating a User.

This is done through Business Digital Banking, where a Customer System Administrator (CSA) can add a new User with their own login credentials, choose which accounts they can access, and define what they are allowed to see and do. You will be setting up a User that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

Concept	Zions Bancorporation term
Delegated user	User
Admin	Customer System Administrator (CSA)

Setup steps

1. Navigate to user management

Sign in to Business Digital Banking.

From the Users screen, select Add or Copy a User.

2. Create user

Select Add a new user and select Continue.

Enter the User’s details:

Field
First Name
Last Name
Username
Password
Email
Mobile Number

Select Next when finished.

3. Configure entitlements and access

Choose if the User will have Full or Custom Entitlement. For restricted access, select Custom Entitlement and select Next.

Set Custom Access for each Business Digital Banking account. Select the accounts this User should access.

4. Configure permissions

Setting	Recommended
Balances	✅
Transactions	✅
Statements	✅
Payments (initiate)	❌
Approvals	❌

If the User should have CSA privileges, select Allow User Management. If Dual Authorization is enabled for the business, use the toggles to select any approval categories you want the User to be able to approve.

5. Finalize

Review the setup and click the submit button to complete. If approval is required, CSAs with permission to approve must approve the new User.

Important notes

If no account access is assigned, the user will see no data.

If Dual Authorization is enabled for the business, use the toggles to select any approval categories you want the user to be able to approve. If approval is required, CSAs with permission to approve must approve the new user.

Use one user per account if separate connections are required.