Cathay Bank

How to create and configure an authorized user in Business Online Banking.

Overview

Cathay Bank allows you to grant access to your accounts by creating an additional user.

This is done through Business Online Banking, where you can:

• add a new user with their own login credentials
• choose which accounts they can access
• define what they are allowed to see and do by selecting specific service categories

You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

Concept	Cathay Bank term
Delegated user	user
Admin	administrator

Setup steps

1. Navigate to company administration

Sign in to Business Online Banking.

From the top navigation menu, hover over Administration and select Company Administration.

2. Create user

Click the Create New User button to create a new user profile.

Enter the new user’s information:

Field	Notes
User ID	Recommended to use first initial and last name
Password	The initial password entered will be changed at the user’s first log in
Confirm Password	Must match the initial password
First Name	Required
Last Name	Required
Primary E-mail Address	Required to receive log in credentials
Mobile	Required to send the security code verification at initial login

3. Set up access permission

Set up the user’s access permission by selecting the appropriate account access levels and transaction limits.

Select Do not copy user to create a new profile with customized permissions, and click the Continue button.

Please be aware copying the administrator will provide the user full access to add and remove all accounts and services.

4. Assign account access and services

Click on a service category (such as Information Reporting for view-only access) and select the specific accounts you would like the user to be entitled to.

Repeat this for any other required services (e.g., ACH File Upload, Wire Domestic One Time, etc.).

Click the Continue button once again.

This must be done for each service category individually. If skipped, the user will not see any accounts or be able to perform those actions.

5. Finalize

Review the services and accounts that were selected.

Once you have reviewed and confirmed the user’s information and access permissions, click on the Create User button to create the new user profile.

Important notes

If no account access is assigned, the user will see no data.

Use one user per account if separate connections are required.