Documentation Index
Fetch the complete documentation index at: https://docs.waycore.com/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Starling Bank allows you to grant access to your business accounts by adding a Person of Significant Control (PSC). Currently, only directors listed at Companies House who are individuals based in the UK can access an account.Bank terminology
| Concept | Starling Bank term |
|---|---|
| Delegated user | Person of Significant Control (PSC) |
| Admin | Director |
Setup steps
1. Select the person to add
1. Select the person to add
Go to
Business Details on the main menu and select the name of the person you want to add.If you can’t see the name of the person you want to invite, make sure you have added them as a PSC at Companies House. They’ll need to be visible on the Companies House website before you can invite them to join. We can only accept PSCs who are individuals (not other entities) based in the UK.
2. Enter personal details
2. Enter personal details
Add their personal details.
Make sure you have their permission before sharing with Starling Bank.
| Field | Notes |
|---|---|
| Name | Required |
| Email address | Required |
| Mobile phone number | Required |
3. User accepts invite
3. User accepts invite
Once Starling Bank has these details, they will send an invite by email to them. The PSC will need to download the app and send a copy of their ID as well as a selfie video.
If they’re already a Starling customer, they can open the invite and if eligible, Starling will add this business account to their existing app. If they haven’t received the invite, double check it’s not in the spam/junk folder.
4. Finalize checks
4. Finalize checks
Once Starling Bank has done their checks, they’ll add them to the account. They won’t see the account or do anything unless they are a director.
Important notes
Use one user per account if separate connections are required.