Synchrony Bank

How to create and configure an authorized user in Business Center.

Overview

Synchrony Bank allows you to grant access to your Business Center portal by creating a User.

This process enables you to securely assign specific service categories and roles, such as Sales Tools and Management Tools, without sharing your primary login credentials.

Bank terminology

Concept	Synchrony Bank term
Delegated user	User
Admin	Administrator

Setup steps

1. Navigate to user management

Sign in to the Business Center portal.

From the top navigation menu, go to Administration and select Manage Users.

2. Create user

Click the Create a User button (or select an existing user to edit).

Enter the required details as prompted by the interface:

Field	Notes
User Name	Required
Status	Required (Active/Disabled)
User Access Role	Required (e.g., DEALER MANAGER, DEALER ASSOCIATE)
First Name	Required
Middle Initial	Optional
Last Name	Required
Email	Required
Phone	Required

Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.

3. Configure permissions

Select the appropriate service categories for this user. Synchrony Bank uses specific categories for permissions:

Service Category	Recommended
Sales Tools	✅
Management Tools	❌
Administration	❌
Help & Resources	✅

The above example corresponds to read-only or basic functionality. If you want to enable Waycore to draft transactions, you should enable the relevant options under Sales Tools (e.g., Enter a Transaction, New Credit Application).

4. Finalize

Review the setup and click Save User to complete.

Important notes

Use one user per account if separate connections are required.