Banner Bank

How to create and configure an authorized user in Banner Bank Business Online.

Overview

Banner Bank allows you to grant access to your accounts by creating a User.

This is done through Banner Bank Business Online, where you can:

• add a new user with their own login credentials
• choose which accounts they can access
• define what they are allowed to see and do, such as viewing balances or initiating payments

You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

Concept	Banner Bank term
Delegated user	User
Admin	Admin

Setup steps

1. Navigate to user management

Sign in to Banner Bank Business Online.

From the left navigation, click the Commercial Services dropdown, then select Manage Users.

2. Create user

Click the Add User button.

Enter the required details under Personal Details and Login Details:

Field	Notes
First Name	Required
Last Name	Required
Email Address	Required
Phone Country	Required
Phone	Required
Login ID	Required
Password	Required
Confirm Password	Required

Once all details are entered, click Save New User Details.

3. Assign account access

In the user profile, go to the Accounts tab.

Check the boxes for the accounts this user should access.

4. Configure permissions

In the user profile, go to the Transactions and Features tabs to configure permissions.

Toggle the Enabled switch for the services the user needs (e.g., Bill Payment, Funds Transfer, Stop Payment). For each enabled service, check the appropriate rights (Draft, Approve, Cancel, View) and set Approval Limits (Maximum Amount, Maximum Count).

Setting	Recommended
Access level	View
Balances	✅
Transactions	✅
Statements	✅
Payments (initiate)	❌
Approvals	❌
Daily limits	Set as appropriate

5. Finalize

Review the setup and click Save to complete the configuration.

Important notes

If no account access is assigned, the user will see no data.

Use one user per account if separate connections are required.