Huntington National Bank

How to create and configure an authorized user in Business Online.

Overview

Huntington National Bank allows you to grant access to your accounts by creating a new employee (user).

This is done through Business Online, where you can add a new user, customize their entitlements or give them full access, and assign specific account permissions.

Bank terminology

Concept	Huntington National Bank term
Delegated user	employee (user)
Admin	Company Administrator

Setup steps

1. Navigate to user management

Log in to Business Online.

From the top navigation, select Administration, then User Administration menu.

2. Add new user

Click the Add User button on the right hand side of the screen.

Enter the employee’s information:

Field	Notes
Phone number	Required (must be direct, not VRU)
Date of birth	Required
Business address	Required
Home address	Required

3. Configure entitlements

From the Entitlements & Tokens section, select one of the following from the Copy Entitlements drop-down menu:

• None — allows you to customize the services and functions
• Give User Full Access — grants access to all functions and services
• User’s Name — grants exact same permissions as another user

If using a hard token, select the Token Serial # from the drop-down list.

Click the Add User button to create the user.

4. Assign account access

Select the Account Permissions tab and select the user’s name from the drop-down list.

Review the accounts entitled to each service for that user and make any necessary changes by selecting or deselecting the check boxes.

Click Save.

5. Configure service permissions

Select the Permissions tab and select the user’s name from the drop-down menu.

Review the services your user is set up for and make any necessary changes by selecting or deselecting the check boxes.

Click Update Permissions.

Important notes

Make sure each new user has a phone number where they can be reached directly. If they cannot be reached to validate their identity, they will not be able to continue.

Use one user per account if separate connections are required.