ING Group

How to create and configure an authorized user in Mijn ING Zakelijk.

Overview

ING Group allows you to grant access to your accounts by creating an Endorsee (authorised person) (Dutch: Gemachtigde).

This is done through Mijn ING Zakelijk, where you can add a new user with their own login credentials and choose what they are allowed to see and do. You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

Concept	ING Group term
Delegated user	Endorsee (authorised person) / Gemachtigde
Admin	Legal representative / Vertegenwoordiger

Setup steps

1. Navigate to user management

Sign in to Mijn ING Zakelijk.

From the top navigation, go to the Bevoegdheden overzicht (Authorisation overview).

2. Create user

Click the button to add a new user.

Enter the required details as prompted by the interface.

3. Assign account access

Select the account or accounts this user should access.

4. Configure permissions

Select the appropriate role for the user:

• Gemachtigde zonder betalingsbevoegdheid (Endorsee without payment authorisation) for read-only access.
• Gemachtigde met betalingsbevoegdheid (Endorsee with payment authorisation) if you want to enable the user to draft and approve transactions.

5. Finalize

Review the setup and confirm to complete.

Important notes

If no account access is assigned, the user will see no data.

The legal representative must be registered with the Chamber of Commerce (KVK) to process changes online.

Every user who has access to Mijn ING Zakelijk must have their own active ING App or ING Scanner to log in and confirm transactions.

Use one user per account if separate connections are required.