Banc of California

How to create and configure an authorized user in Business Online.

Overview

Banc of California allows you to grant access to your accounts by creating a User.

This is done through Business Online, where you can add a new user with their own login credentials, choose which accounts they can access, and define what they are allowed to see and do. You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

Concept	Banc of California term
Delegated user	User
Admin	Company Administration / admin

Setup steps

1. Navigate to user management

Hover over Administration and click Company Administration.

Under Manage Users, click Create New User.

2. Enter user details

Enter the user’s details:

Field	Notes
user ID	Required
temporary password	Required
first name	Required
last name	Required
email address	Required
telephone number	Required

The phone number will be used the first time the user logs in to authenticate them via mobile or voice code. For them to be able to authenticate via text, Mobile must be selected from the label drop-down menu. Click Continue.

3. Copy user (Optional)

On the next screen, you can copy an existing user’s roles and entitlements. The new user’s roles will populate according to the user copied.

If you do not have an existing user whose role or entitlements match what the new user should have, click Do Not Copy User.

4. Choose User Role

Choose the User Role. If you want to create a view-only user, do not select a role.

Available roles include:

• Allow this user to set up templates
• Allow this user to approve transactions
• Grant this user administration privileges

Click Continue.

5. Entitle Services & Accounts

Entitle Services & Accounts for the new user by clicking on the (+) by each service.

Under each service added, enable Entitled Account and/or Allow Transmit capabilities, as applicable. Note: If the user does NOT have the approver role, the Allow Transmit column will not appear.

Then click Continue at the bottom of the page.

6. Set Limits

If the new user is an approver for ACH or wires, Limits must be set. Click the edit icon on the right.

Check the box for No Limit, or enter limits for each field and click Continue.

Note: If the user does NOT have the approver role, no limits are necessary.

7. Finalize

Verify the new user’s details and click Create User. If successful, you’ll see a New User – Confirmation screen.

Important notes

If no account access is assigned, the user will see no data.

If the user is an approver for ACH or wires, limits must be set. View-only users do not require limits.

Use one user per account if separate connections are required.